Features for Swat Hotels

23+ Hotel Management Features for Swat

Name: Hostanova
Brand: Hostanova
Author: CODEXMARK (SMC-PRIVATE) LIMITED

Every tool your Swat hotel needs — from front desk check-in to financial reporting, spa bookings to HR management — in one unified platform.

← Back to Swat overview

Core & Security

Enterprise-grade authentication, role management, and organizational control

Authentication

17+ auth methods including 2FA, OAuth & magic links

✓Email, OTP & Magic Link login
✓Google OAuth2 social login
✓Two-Factor Authentication (2FA)
✓Token-based auth (Access + Refresh)
✓Session & suspicious login tracking

User Types & Roles

8 user types and 49 hotel roles across 13 departments

✓Guest, Customer, Staff, Manager, Admin, Owner
✓49 department-specific hotel roles
✓Front Desk, Housekeeping, Kitchen, Spa, POS
✓5-level role hierarchy

Permissions (RBAC)

200+ granular permissions across 25 categories

✓25 permission categories
✓Role-based default permissions
✓Permission inheritance hierarchy
✓Department-scoped permissions
✓Per-user permission overrides

Organization Management

Multi-property chains with global settings

✓Multi-property hotel groups
✓Multi-currency & exchange rates
✓Timezone configuration
✓Department management

Rooms & Bookings

Complete room lifecycle and unified booking management across all services

Residence (Room Mgmt)

Full room lifecycle from buildings to seasonal rates

✓Buildings → Floors → Rooms hierarchy
✓Room types, features & amenities
✓Rate plans & seasonal pricing
✓Housekeeping statuses & inventory
✓Room images & notes

Bookings

Unified dashboard for 10+ booking types

✓Unified booking dashboard
✓Room, Cafe, Cinema, Spa, Golf bookings
✓Hall, Laundry, Transport, Designer, F&B
✓Booking packages & modifications
✓Cancellations & booking notes

Guest Services

9 integrated service modules — dining, entertainment, wellness & more

Food & Beverage

Multi-outlet restaurant management

✓Multi-outlet restaurants
✓Menu & order management
✓Table reservations & kitchen stations

Cafe

Cafe ops with real-time order tracking

✓Menu, orders & tables
✓Reviews & special offers
✓Real-time order updates

Cinema

Halls, seat maps, showtimes & tickets

✓Hall & seat map config
✓Movie catalog & showtimes
✓Ticket booking & concessions

Spa & Wellness

Services, therapists & appointments

✓Service catalog & packages
✓Therapist scheduling
✓Promotions & feedback

Golf

Course management & scorecards

✓Course & hole config
✓Equipment & events
✓Player scorecards

Halls & Events

Banquet halls, layouts & packages

✓Hall types & amenities
✓Layout templates
✓Event packages & pricing

Designers

Tailoring, fabrics & fittings

✓Garments & fabric catalog
✓Measurements & fittings
✓Designer order lifecycle

Laundry

Order lifecycle & damage reports

✓Service catalog & pricing
✓Full order lifecycle
✓Damage reports & stats

Transport

Fleet, drivers & bookings

✓Vehicle fleet management
✓Driver management
✓Transport bookings & pricing

Business & Finance

End-to-end financial operations with FBR tax compliance for Pakistan

Finance

Dashboard, invoicing & Pakistan tax compliance

✓Finance dashboard & invoices
✓FBR integration
✓GST 18% / PST province-based
✓Excise duty & tax-exempt support

Payments

Multi-method processing with Stripe

✓Multiple payment methods
✓Stripe gateway integration
✓Refunds & split payments

Point of Sale

Full POS with offline mode & daily summaries

✓Terminal & session management
✓Cash register & drawer management
✓Offline mode & auto daily summary
✓Discounts, void & refund processing

Inventory

Full supply chain with automated alerts

✓Items, categories & stock levels
✓Supplier & purchase orders
✓Batch tracking & expiry monitoring
✓Automated reorder & par level alerts

Maintenance

Work orders, assets & quality checks

✓Work orders & task assignment
✓Asset tracking & documents
✓Maintenance plans & schedules
✓Quality checks & checklists

People & Loyalty

Complete HR suite, tiered memberships, CRM, and flexible subscription plans

Human Resources

Attendance, leave, shifts & performance

✓Staff & manager profiles
✓Attendance, breaks & adjustments
✓Leave policies, balances & requests
✓Shifts, schedules & performance reviews

Memberships & Loyalty

Tiered loyalty with points & free-night perks

✓Gold, Platinum & Diamond tiers
✓Loyalty point transactions
✓Free night allocations & benefits

Customers (CRM)

Profiles, analytics & loyalty programs

✓Customer dashboard & profiles
✓Customer analytics
✓Loyalty program management

Subscriptions & Billing

Flexible plans from $99/mo to lifetime

✓4 plan tiers + custom plans
✓Registration key system
✓Feature gating & usage tracking
✓Plan upgrades, downgrades & addons

Platform & Analytics

Reporting engine, 250+ notifications, audit logging, sync, PWA & more

Analytics & Reporting

17 report types with scheduled exports

✓Organization & hotel dashboards
✓17 report types, scheduled delivery
✓Export: PDF, Excel, CSV, JSON

Notifications

250+ notification types system-wide

✓In-app, push & email notifications
✓Per-module notification types
✓User notification preferences

Audit Logging

150+ auditable actions with severity tracking

✓Info / Warning / Error / Critical / Security
✓IP & device tracking
✓Audit log viewer & preferences

Guest Portal

Self-service portal for guests & members

✓My bookings & membership
✓Loyalty points & payment methods
✓Room, spa, cafe & transport booking

Public Booking App

Standalone guest-facing booking experience

✓Hotel search & listing
✓Room browsing & booking form
✓Payment & confirmation

Sync Engine

Cloud ↔ local sync with conflict resolution

✓Bi-directional cloud sync
✓Conflict resolution rules
✓Auto-retry & checkpoints

Platform Capabilities

PWA, offline mode, theming & email templates

✓Progressive Web App (installable)
✓Offline mode & data persistence
✓Light / Dark / POS themes

Departments

13 dedicated departments with scoped ops

✓Front Office, Housekeeping, F&B
✓Finance, HR, Management
✓POS, Spa, Cinema, Transport & more

Hotel Management System Pricing for Swat

Explore Hostanova’s tiered feature access for Swat hotels, from essential operations to the full service stack for larger properties.

Essential

$99

/ month

10 core modules + per-room pricing

10 core modules for rooms, bookings, finance, HR, inventory, and maintenance
FBR-ready billing and province-based tax templates
Designed for small hotels and guest houses
Starts at $99/month plus per-room pricing

Best for small hotels and guest houses

All 23+ Features — Ready for Your Swat Hotel

From Switzerland of Pakistan to modern hospitality tech — Hostanova has everything you need. Plans start at $99/month.

Contact Sales WhatsApp Us Call +92 303 404 2345

Industry Resources & Standards

Authoritative references relevant to hotel management in Swat

AHLA — American Hotel & Lodging Association

Leading hospitality trade association — technology standards and operational best practices

HFTP — Hospitality Financial & Technology Professionals

Global authority on hospitality technology, finance, and accounting standards

Stripe — Payment Infrastructure

Enterprise-grade payment processing platform for card, digital, and international transactions

OWASP — Open Web Application Security

Industry-standard security guidelines for web-based software applications

W3C — World Wide Web Consortium

International standards for Progressive Web Apps, accessibility, and web technologies